Even though social distancing measures have been lifted in some areas and life is slowly returning back to normal, Starbucks is still taking caution.
A press release stated that Starbucks announced what customers can expect to see when they visit stores over the next year. They announced these innovations which include an increased focus on take-out and ordering through the mobile app.
Prior to COVID-19, 80% of Starbucks transactions in the United States were on-the-go. So over the next 18 months,Starbucks will be expanding the number of stores offering curbside pickup and is expanding its drive thru service to other markets.
Do you think this is a good idea?