A Twitter user who said she used to work for Ulta Beauty posted a bunch of tweets alleging that her managers at Ulta instructed her to clean used makeup products so they could be repackaged and sold again.
Ulta Beauty said its policies don't match up with what people are saying on social media. The company told TODAY Style in a statement that used products are supposed to be thrown away, not resold.
Whether these accusations are true or not, double check your makeup before you purchase it!
They would resell EVERYTHING. ( makeup , hair care , skincare, fragrance ,hair tools, etc. )— fatinamxo (@fatinamxo) January 10, 2018
For example this foundation ( even sticks) they would clean it with a q-tip to make it look new. I’ll attach a photo of a NEW foundation vs. the one they repackaged and put back on the shelf. ( NOT SANITIZED ) pic.twitter.com/opCq6Uovj1— fatinamxo (@fatinamxo) January 10, 2018
They even put back a USED liquid lipstick, the manager said she would “clean it with alcohol” ( that was the last straw for me ) here is a photo of a lip palette ( exclusive online only ) that was returned and mangers put it back on the shelf to resell ( CLEARLY NOT SANITIZED ) pic.twitter.com/V6TRPOKAHk— fatinamxo (@fatinamxo) January 10, 2018